Travel Agents Aren’t Only Surviving, They’re Thriving by Cheryl Rosen / December 19, 2018 The annual prediction that computers will replace travel agents surfaced again in November — and was quickly picked up by travel professionals fighting back on Facebook. Then came the facts: A large study from Phocuswright foresees five years of sales growth by U.S. travel agencies. It started with … Read More
Pointers on “Telling and Selling” Travel
From Travel Market Report by Steve Gillick / October 29, 2018 Isn’t the travel sales technique of “telling and selling” dead? Didn’t industry trainers put the kibosh on this sales method a long time ago? Well, yes and no. While “telling and selling” was a powerful message for many years, some industry trainers decided at some point that it implied that the … Read More
Why You Should Share Your Industry Knowledge with Clients
by Ruthanne Terrero | Featured in Travel Agent Central Dec 2, 2018 8:00am If you use honeymooners as a bellwether, today’s consumers have a much more sophisticated palette for their vacation expectations. I recently interviewed expert luxury travel advisors in the romance market and they revealed that newlyweds are willing to spend for an off-the-beaten-path experience. They’re eager to fly to places below … Read More
What Your Clients Aren’t Telling You
Source: Travel Agent Central by Ruthanne Terrero | Nov 11, 2018 8:00am Even if you know your customers very well, you can assume they have some mysterious thoughts they’re not sharing with you. Here are several ways you can proactively jumpstart conversations to address their inner needs. They want to know what this whole Airbnb thing is about.They’ve even gone on to … Read More
Linda
Linda, one of our current students, was in the travel business almost 30 years ago. She came to our program looking to update her travel knowledge and is close to finishing up the last module of the program She has been selling travel to friends and family since early summer 2018 and has successfully booked enough travel to cover the … Read More
Denise
Denise is our most recent graduate who came to the program wanting a full time career change. Currently in the childcare field, Denise wanted to learn everything she could about travel and get a full time job at a local agency. Toward the end of the program, we recommended 3 agencies to her and helped her set up interviews with … Read More
Corey
Corey graduated from the online program in November 2017 and began her career with an online travel concierge host agency in early 2018. Corey focuses on all types of travel and works with her consortia to give her high end clients additional benefits that they request. Corey is keeping very busy and has built a solid client base over the … Read More
Terri
Terri signed up for the first training course offered back in 2013. Since then, Terri has built quite the successful travel business and enjoys her retirement from government work with lots of travel with friends and family. Terri is involved with local networking groups to help promote her business and also partners with other wedding vendors to promote honeymoons and … Read More
Jessica
Jessica also signed up for the first training program in 2013 and has built a very successful business, specializing in All Inclusive Vacations. Jessica’s client base has grown exponentially since starting her career in travel and she has become one of the top agents at her company in just 3 short years. With five years of experience now, Jessica loves … Read More
Cindy
Another agent from our first training program is Cindy, who specializes in travel to Europe and has helped many clients create amazing memories to last a lifetime. Cindy’s attention to detail is second to none and she treats every vacation like it’s her own, spending many hours researching destinations and putting independent travel itineraries together for her clients. Cindy also … Read More